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Getting Support

The DX team is here to help you with any questions, issues, or feature requests related to the DX platform.

How to Get Help​

GitHub Issues​

For bug reports, feature requests, and technical questions:

  • 📝 Open a GitHub issue - Use our issue templates for faster resolution
  • 🐛 Report bugs - Include specific error messages, logs, and reproduction steps
  • 💡 Feature requests - We're always looking for ways to improve DX
  • ❓ Ask questions - About modules, pipelines, workflows, or any DX component

Slack Channel​

For direct support and real-time assistance:

  • 💬 Join the #team_devex_help channel - Available for teams adopting DX golden paths
  • 📋 Share context - Provide error messages, pipeline logs, or configuration details
  • 🤝 Collaborate - Get help from both the DX team and the community

What to Include When Asking for Help​

To help us assist you quickly, please provide:

  • Error messages or logs - Include specific error text and stack traces
  • Repository structure - Share relevant file organization details
  • Terraform/configuration paths - Show your setup and configuration files
  • Steps to reproduce - Describe what you were doing when the issue occurred
  • Environment details - Include versions, platforms, and tools being used

Stay Connected​

📖 Read our blog - Get the latest updates and feature announcements

⭐ Watch our repository - Stay informed about new releases

🔔 Subscribe to notifications - Get alerts for important updates

Contributing​

We welcome contributions! If you'd like to contribute to DX:

  • Check our contributing guidelines
  • Review open issues marked as "good first issue"
  • Submit pull requests with improvements or bug fixes

Support Scope​

The DX team provides support for:

  • ✅ Infrastructure as Code - Terraform modules, providers and best practices
  • ✅ CI/CD Pipelines - GitHub Actions workflows and automation
  • ✅ Development Tools - Pre-commit hooks, linters, and formatters
  • ✅ Collaboration Practices - Git workflows and pull request guidelines
  • ✅ Documentation - All DX-related documentation and guides

Remember, the DX platform is designed to simplify and standardize your development workflow. Don't hesitate to reach out for help as you adopt DX golden paths!